Privacy Policy

This privacy policy outlines how we handle your personal information and your rights. We are committed to protecting your privacy and complying with applicable data protection laws.

Information We Collect

We collect various types of personal information to provide and improve our services. This includes:

  • Personal details (e.g., name, email address, telephone number)
  • Company details (e.g., company name, position, industry sector)
  • Engagement data (e.g., RFP submissions, correspondence)
  • Technical data (e.g., cookies, analytics data)

Use of Your Information

We use the information collected for several purposes:

  • Service delivery (e.g., fulfilling your requests, managing projects)
  • Marketing (e.g., email campaigns, targeted advertising)
  • Business operations (e.g., audits, performance monitoring)

Third-Party Services and Data Sharing

We use third-party services to support our website and our business operations. Below is a list grouped by provider and purpose:

  • Google
    Analytics for website traffic analysis, Ads for marketing campaigns.
  • Meta
    Facebook Pixel for advertising effectiveness, other Meta products for marketing and engagement.
  • Appointment Scheduling
    Calendly.
  • Email Marketing
    Mailchimp.
  • Customer Relationship Management
    HubSpot.
  • Design Collaboration
    Figma (sharing email for collaborative access).
  • Accounting and Invoicing
    Wave Accounting.
  • Request Management
    Zendo (getzendo.io).

Data shared with third parties is governed by their privacy policies. We ensure they comply with legal standards and protect your data.

Embedded Content from Other Websites

Articles on this site may include embedded content (e.g., videos, images, articles). Embedded content from other websites behaves in the same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with the embedded content. This can include tracking your interaction with the embedded content if you have an account and are logged in to that website.

Legal Compliance and Law Enforcement

We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other relevant Canadian privacy laws. We may disclose your personal information if required by law or in response to valid requests by public authorities (e.g., a court or a government agency).

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. These technologies are used for maintaining site integrity, providing session continuity, and supporting our analytics and marketing efforts.

Your Rights

You have the right to access, update, or delete your personal information. Please contact our privacy team at privacy@theartdepartment.studio for any requests or questions.

Children’s Privacy

Our services do not target anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.

Changes to This Privacy Policy

Changes to this policy will be posted on this page, with an updated revision date. We encourage you to review the policy periodically to stay informed of our updates.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email
privacy@theartdepartment.studio

Address
The Art Department (10574953 Canada Inc.)
106 Florence Street, Ottawa, Ontario, K1R 5N2